TERMS OF SALES AMON TOUR

These General Conditions of Sale apply, in the absence of contrary stipulations, to all contracts concluded between:

• on the one hand Flame BB Co., Ldt., whose trade name Amon Tour, hereinafter referred to « Amon Tour ».
• on the other hand any natural or legal person using the services of the Agency, hereinafter referred to as "The Client or You".

Is called " the participant " any natural person participating in the trip organized by the Customer.

1. OBJECT

Amon Tour offers the Customer the opportunity to make a trip to Thailand by allowing to choose the destination or destinations visited (including neighboring countries of the country of implantation), itineraries, excursions, activities, transfers and accommodation.

2. REGISTRATION AND TERMS OF PAYMENT

Any registration for a trip will be effective for Amon Tour upon receipt

• de Customer acceptance quote sent by the agency.
• an advance payment in the shape of  30% of the total amount of benefits, on the basis of the invoice that will have reached the customer.

A reservation is definitive only after confirmation by Amon Tour the availability of the stay.

Le SALE the price of the services must be paid 45 days before the effective start of services.

Upon confirmation of the file, the Client will also be asked to provide as soon as possible information concerning all the Participants to the trip (names, first names, dates of birth, passport numbers and preferably the scanned copy), in order to guarantee reservations.

Special Conditions of Sale may apply in case of travel

• in very high season touristic
• or in certain regions
• or regarding certain services such as cruises and boat rentals or vehicles. These conditions will be mentioned in the quote sent to the Customer, they will prevail on the General Conditions of Sale.

3. CANCELLATION FEES

3.1 BEFORE THE STAY

All travel cancellations must be made by email to the following address: info @ amon-com. No other form will be accepted.

The 30% deposit paid on order is not refundable: In the event of cancellation, it allows compensation to be paid to the various injured parties: host, guide, administrative fees, etc.

Reimbursement by Amon Tour Sums paid will be made under the conditions and limits defined below, excluding bank charges:

• More than 45 days before arrival : The deposit is not refundable.
• From 15 to 44 days before arrival: 70% the total amount of the file will be retained.
• Less than 14 days before arrival: 100% the total amount of the file will be retained.

The air services can not be the object of any reimbursement as long as Amon Tour will have purchased the tickets, which are neither editable nor exchangeable.

If one or more travelers registered on the same trip cancel their participation which remains maintained for the other Participants, Amon Tour reserves the right to revise rates based on the updated number of Participants.

Any delay in the payment of the balance may be considered by Amon Tour as a cancellation by the Customer for which the cancellation fees referred to above will be applied. Amon Tour reserves the right to use the deposit to cover the services not reimbursed by the providers and not to guarantee the operation of the circuit.

In the case where the reservation of services implies the commitment, on the part of Amon Tour, expenses that can not be reimbursed regardless of the reason for the cancellation or the anticipation with which it is formulated (such as the purchase of certain air tickets, the reservation of hotel packages on specific dates ...) the repayment terms referred to above can not be applied.

3.2 DURING THE STAY

Any trip interrupted, modified or abbreviated or any service not consumed by the Participant for any reason whatsoever, will not give rise to any refund or compensation from Amon Tour.
Any modification by the Participant involving a change in service (hotels, transport, etc.) or program (length of stay, stages, etc.) will be billed to him.
An amendment by the Customer or one of the Participants regarding the destination or a change of date is considered a cancellation.

4. COMPLAINTS

Any complaint must be notified in writing by registered letter with acknowledgment of receipt to Amon Tour, accompanied by supporting documents, within 30 days of the date of retour travel.
Any dispute will be settled amicably.
In case of complete disagreement, Amon Tour being a company under Thai law, it is the Courts of the City of Krabi that will be deemed competent.

5. INSURANCE

By agreeing to travel with Amon TourParticipants undertake to take out insurance for medical assistance and repatriation as well as cancellation insurance which must be sent to Amon Tour before leaving.
In the event that the participants' air ticket has been paid with their credit card, or in the event that the deposit has been paid via the online payment service of Amon TourParticipants are likely to be covered.
Only the bank concerned by this regulation can confirm or refute it.

The decision as to whether or not to take out such insurance and the choice of such insurance are the sole responsibility of the Participants.

Amon Tour reserves the right to have the Participants sign off on their arrival in the country of destination if necessary.
In case of high-risk activities (extreme sports, diving, rafting, ...), Participants must take out additional specific insurance and communicate it to Amon Tour before leaving.

Amon Tour has signed a contract guaranteeing his professional civil liability under the conditions provided by the texts in force. Bangkok Insurance Public Co., Ltd. - 100,000,000 Thai Baht coverage - Police Number: 818-16017-1

6. RESPONSIBILITY

Before registering to undertake the journey, each Participant will have to check, according to his personal situation, that he is in possession of a passport and / or other document (s) (national identity card, visa, family booklet, authorization to leave the territory for minors, vaccination booklet, driving license ...), valid and in accordance with the requirements for transit and / or entering the country (s) of the trip.

Each Participant will be responsible for obtaining all documents required by the authorities of the countries visited. In Thailand a visa of 30 days is issued free of charge by the authorities upon your arrival. It is possible to extend it for 30 additional days, in this case consult us.

Amon Tour will not be liable in case of delay or impossibility of a Participant to present documents in good standing. The consequences of any failure to provide these documents will be entirely the responsibility of the Participant and any trip canceled, interrupted or shortened by the Participant can not give rise to any refund or compensation of any kind.

7. HEALTH

The Client and the Participants to the trip are required to inform Amon Tour as well as accompanying guides of their sanitary and physical condition in order to take them into account in carrying out the activities.
Even if informed, the Agency and its guides can not be held responsible in the event of an accident resulting from the condition of the Participant (s) concerned.

In all cases, Amon Tour and its guides can not substitute for doctors and clients to find out what is best for the participants' state of health and the adequacy of the proposed activities with the physical and psychological condition of the client and participants is the sole responsibility of these.

8. RISKS AND SAFETY

The Client and the Participants in the trip are aware that, given the nature of the trip they choose, they may run some risks due to the distance from the medical centers, the state of the roads, the adventurous nature of certain circuits (especially hiking, water sports, scuba diving, expeditions in all terrain vehicle ...).

Organizations that allow for quick evacuation in some places far from cities do not always exist.
The Customer and the Travel Participants declare to be aware of such risks and undertake, in the event of an accident, not to put the responsibility of the Agency, its guides and various service providers at risk.

If the circumstances so require, and in particular to ensure the safety of the entire group of Participants, but also for climatic reasons or unforeseen events, Amon Tour reserves the right directly or through its escorts or providers to substitute a means of transport, accommodation, itinerary to another, as well as dates or times of departure, without the Participants being entitled to any compensation .

Each Participant must comply with the rules of prudence and community living, and follow the instructions given by the accompanying person or the provider of Amon Tour.

Amon Tour can not be held responsible for accidents that are due to the individual imprudence of one of the Participants. Amon Tour reserves the right to expel a Participant at any time from a group whose behavior may be considered to endanger the safety or well-being of other Participants. No compensation would then be due.
If the Participant concerned refuses to follow the guidance of the Guide, he / she may sign a waiver of responsibility which will result in disagreement and release Amon Tour and the guide of any pursuit.

9. LUGGAGE AND PERSONAL EFFECTS

Participants are responsible for the personal property they keep in their custody, whether it is money, credit cards, jewelry, clothing, cameras or videos ...
Amon Tour can not be held responsible for loss, theft or damage to luggage or personal effects during the journey and can not be held liable to compensate customers in such circumstances.
In the event of a problem, it is recommended to the Participants to have the facts ascertained by the competent local authorities (filing a complaint).

10. AIR TRANSPORT AND CLIMATE

If the trip is disrupted due to changes in the airline for any cause external to Amon Tour, Amon Tour will make best efforts to propose an alternative solution to the Participant (s).
The resulting costs will be borne by the Participant (s).
The rights to claim or compensation are those applicable according to the local laws in force. These steps can only be carried out by the Participant, in a personal capacity.
Local authorities may sometimes suspend some last-minute visits and trips for the safety of people.
The Agency cannot be held responsible for the consequences of this decision, considered as a case of force majeure (eg: loss of a boat transfer or air flights).

11. FORCE MAJEURE

If external events disrupt the normal course of the country (eg political and social unrest, natural disasters, strikes, road blocks and demonstrations, etc.), Amon Tour reserves the right to cancel a trip or change its content.
Participants will be informed in advance of the context and all possibilities for change.
Amon Tour takes care first and foremost of the safety of the people who participate in the trips it organizes.
In case of cancellation, Amon Tour will not be required to repay the amounts paid and the participants can not claim any compensation.
In case of changes to the course due to external events, a new estimate will be established and will be proposed to the Participant (s). The full cost of modifications remains the responsibility of the Participant (s).

12. RATES AND EXCHANGE RATES

Benefits sold in a currency other than the Euro are based on an exchange rate calculated at a given time. In case of sudden devaluation, Amon Tour reserves the right to re-evaluate the amount of the trip, giving the customer the option of maintaining or canceling the service.
Furthermore Amon Tour may be required to modify its prices and programs to take into account:

• changes in the cost of transport, particularly related to the cost of fuel.
• the variation of the fees and taxes relating to the services provided such as landing, embarkation and disembarkation fees.